Requirements that reflect reality
The gap between what the business says it wants and what systems need to do is where most projects go wrong. Our business analysts close that gap — early, clearly, and with the stakeholders in the room.
Overview
Good business analysis isn't about writing documents. It's about creating shared understanding. We help organisations surface the real requirements — including the ones stakeholders don't know they have yet — and translate them into something a delivery team can build to.
What we do
Discovery and requirements capture
Structured workshops, interviews, and process mapping to understand what the business actually needs — not just what was asked for in the initial brief.
As-is and to-be process design
Mapping current-state processes, identifying pain points and inefficiencies, and designing the future-state with the people who'll have to live in it.
Functional and non-functional requirements
Translating business needs into clear, testable requirements that engineering teams can build to and QA teams can verify against.
Change impact analysis
Understanding who and what a change affects — people, processes, systems, and data — before the project starts, so nothing important gets missed mid-delivery.
What's included
- Business requirements document (BRD) or user story backlog
- Process maps — as-is and to-be
- Functional and non-functional requirements
- Acceptance criteria for key user stories
- Stakeholder register and RACI
- Gap analysis and change impact assessment
This is for you if…
- Your delivery teams keep building the wrong thing
- Stakeholders can't agree on what they actually need
- You're embarking on a process change or system replacement
- Requirements are vague, conflicting, or undocumented
- You need a bridge between business stakeholders and the technical team
Often paired with
Ready to start?
Tell us what you're working on and we'll give you an honest view of whether we can help.